COVID-19 Update

Announced May 22 at 10 am

Broadway in Tucson TICKET BUYER ASSURANCE PROGRAM is available for all Broadway in Tucson events in 2020 and 2021.

  • If your event is canceled for any reason including local and state government restrictions, we will always exhaust every option possible including show-to-show exchanges, account credit to be used for future show purchases, but should you request you will receive a refund.
  • Your health is vital, if you are in a high-risk group or if you have been ill including having a temperature at any time in the two-weeks prior to the performance, just let us know and we will be happy to welcome you back when you are feeling better, until then, we will work with you to exchange your tickets or credit your account for a future performance or show.
  • If your event is postponed or rescheduled, we will always exhaust every option possible including show-to-show exchanges, account credit to be used for future show purchases, or refunds upon request.

 

Update as of 2 pm May 6

ALL performances of JERSEY BOYS at Centennial Hall April 24-26, 2020 are rescheduled for Friday, January 22- Sunday, January 24, 2021.

ALL performances of COME FROM AWAY at Centennial Hall June 2-7, 2020 will be rescheduled for  Tuesday, June 22 – Sunday, June 27, 2021.

WHAT DOES THAT MEAN FOR CURRENT TICKET HOLDERS?

  •  No action is needed, you will retain your same seat locations on your new performance date. For example, if you have F 301-302 on Tuesday, June 2 you will have F 301-302 on Tuesday, June 22, 2021.
  •  The show will continue to play at Centennial Hall
  •  Please keep your tickets at this time, more information will be forthcoming.

Thank you for your patience as we work through this unprecedented time. Out of an abundance of caution, the Broadway in Tucson Season Ticket Office, will be closed until further notice and we are working with a greatly reduced staff. Centennial Hall is not open for in-person assistance at this time. If you have any questions, feel free to email us at info@BroadwayinTucson.com  but please understand our response will likely be delayed.

Update as of 4:00pm, April 8

Dear friends,

We are writing to let you know of continuing developments at Broadway in Tucson in regards to COVID-19. At the direction of officials from Pima County, and in support of the well-being of the theatre-going public as well as those who work on the production, ALL performances of JERSEY BOYS at Centennial Hall April 24-26, 2020 will be rescheduled for Friday, January 22 – Sunday, January 24, 2021.

WHAT DOES THAT MEAN FOR CURRENT TICKET HOLDERS?

•  No action is needed, you will retain your same seat locations on your new performance date. For example, if you have F 301-302 on Friday, April 24 you will have F 301-302 on Friday, January 22, 2021.

•  The show will continue to play at Centennial Hall

•  Please keep your tickets at this time, more information will be forthcoming.

Thank you for your patience as we work through this unprecedented time. Out of an abundance of caution, the Broadway in Tucson Season Ticket Office, will be closed until further notice and we are working with a greatly reduced staff. Centennial Hall is not open for in-person assistance at this time. If you have any questions, feel free to email us at info@BroadwayinTucson.com  but please understand our response will likely be delayed.

Update as of 3:45pm, March 13:

Due to the University of Arizona’s closure of Centennial Hall thru April 19, all performances of A BRONX TALE have been cancelled, to prevent the spread of COVID-19 and in support of the well-being of our theatre patrons.  At this time, this closure only affects A BRONX TALE, but as this is a fluid situation should anything change later in the season, we will notify you.

It remains Broadway in Tucson’s priority to ensure the health and safety of our patrons, artists, and staff. We appreciate your patience and understanding as we sort out the many implications we are faced with in this situation. Ticket buyers will automatically be refunded at their original point of purchase.  Ticket refunds should be received within 10-15 business days, a bit longer if patrons paid with cash or check.  If you purchased with cash at the Centennial Hall box office, your refund will be mailed to you.  If there is a question about your refund the box office will contact you. Patrons with tickets to A BRONX TALE can also exchange their ticket to another Broadway in Tucson event this season.

We sincerely apologize for this inconvenience and we will provide updates as we receive them.

We appreciate your understanding and if you have any questions, feel free to email us at info@broadwayintucson.com.